PagerDuty shipped Paige, an autonomous SRE agent that detects, investigates, and remediates issues across complex systems, alongside a renamed PD Reliability Platform and a PD Labs early-access program.

• Paige orchestrates detection, triage, and resolution in a single loop, aiming to stop disruptions before customers notice them.
• PD Labs gives customers access to features still under active development, letting PagerDuty iterate in public.

Intercom's Fin agent can now look up orders, process refunds, cancel shipments, and check inventory directly inside Shopify, WooCommerce, and BigCommerce through new ready-made data connectors.

• Fin can take write actions including canceling orders, issuing refunds and coupons, and updating marketing consent without human handoff.
• Connectors install from Fin's template catalog, requiring no custom integration work for teams already on these platforms.

6sense announced a BDR Agent for autonomous outbound prospecting and an AI Visibility product that tracks how a brand appears in AI-generated answers, alongside a full rebrand toward agentic GTM.

• BDR Agent handles outbound pipeline generation autonomously, targeting accounts prioritized by 6sense intent data.
• AI Visibility monitors brand presence in AI search responses, adding a new measurement surface for demand-gen teams.

Honeycomb launched Personal and Team AI SRE agents that start from high-cardinality traces, watch deploys for regressions, learn from every investigation, and act only within team-defined limits.

• Personal agents build on each engineer's investigation history, while Team agents share findings and learned skills across the group.
• Goal-oriented design means agents work on reliability debt between incidents, not just during active outages.

GitHub Copilot is now a default agent in JetBrains Air, letting developers delegate parallel coding tasks and review results inside their JetBrains IDE or in the cloud using an existing Copilot subscription, with no additional credits required.

• Integration uses Agent Client Protocol (ACP) so Copilot runs alongside Claude, Codex, and other agents in Air's unified task list.
• Tasks run on the developer's existing Copilot plan, meaning enterprises already paying for Copilot get Air's parallel-agent workflow at no incremental model cost.

ZoomInfo launched an MCP integration that brings its GTM Intelligence data directly into Notion AI, so sales and marketing teams can query company and contact data inside Notion without switching to ZoomInfo.

• ZoomInfo customers can now surface firmographic data, intent signals, and contact records within Notion AI workflows.
• The integration ships through ZoomInfo's GTM.AI platform, extending the MCP connector strategy the company began with Snowflake.

Cognition introduced hierarchical budget controls for Devin that let administrators allocate separate spending limits across teams and projects, with an Efficiency Score to evaluate productive engineering hours.

• Budget managers can authorize requests and receive alerts before teams hit limits, giving engineering leads visibility into agent spend by project.
• Upcoming features may let Devin switch to lower-cost models automatically as a budget threshold approaches.

Supermetrics extended its Claude connector so marketers can now create and edit campaigns directly inside Claude using governed marketing data, moving beyond read-only analysis to write actions with human approval steps.

• Supermetrics Context Layer brings business-specific rules and cross-platform data into the Claude workflow, so actions are grounded in the customer's own marketing context.
• More than 6,000 customers have already used the Claude integration since its February launch, giving Supermetrics a large installed base to roll this upgrade into.